Patient and Visitor Information

Welcome to Norwegian American Hospital, a quality healthcare institution serving Chicago’s West Side. While you or your loved ones are patients in or visitors to our hospital, we will strive to make your stay as comfortable as possible. We would like to assure you that you will be treated with superior care and compassion by our skilled medical staff. 

The information available on this page is designed to guide you through processes and procedures, to point you to services and amenities, and to answer any questions you may have about the hospital.  Please accept our warmest thanks for giving us the opportunity to serve you and your family.   We wish you good health!

Visiting Hours: Norwegian American Hospital encourages family members to visit their loved ones, for such visits further the healing and recovery process.  Therefore, we have a 24 hours a day,  7 days a week visiting hour policy.  However, due to the sensitive nature of certain clinical units, some restrictions may be set for the safety of visitors and patients alike. Please contact the hospital operator or unit directly for further information. Also, please note our Friends and Family Check In Policy: Each time a visitor enters the hospital, he or she must obtain a pass from the information desk in the hospital lobby.

Concerns and Questions: The Medical staff and employees of Norwegian American Hospital seek to treat our patients and their families and friends with fairness and concern, recognizing their needs and satisfying them to the extent possible.  If you have any questions, comments, or concerns that you would like to make known, please call us at (773) 292-8200 and the operator will direct you to the appropriate manager. 

Total Quality Improvement:  The Total Quality Improvement philosophy at Norwegian American Hospital is to focus on the needs and expectations of our patients and our commitment to continuous improvement. Performance Improvement activities at Norwegian American Hospital foster communication and teamwork, improve patient outcomes, and increase productivity. Total quality improvement at Norwegian American Hospital is an ongoing process that ensures better and safer patient care and increases patient and employee satisfaction.