1044 North Francisco Avenue Chicago, IL 60622

  Contact : (773) 292-8200

Patient Satisfaction

At Norwegian American Hospital we understand that being in the hospital can be a stressful experience. That’s why we take steps to make your hospital stay as pleasant as possible, from providing you with a comfortable, restful environment to treating you with courtesy, dignity and respect.

To help us ensure that our patients are pleased with their treatment, we participate in a nationwide survey that measures how satisfied patients are with their care. The survey asks patients what they liked — and didn’t like — about their hospital care.

The survey, called HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), includes questions about different aspects of the patient’s care experience.

You can also access complete results for Norwegian American Hospital and compare our patient survey scores with those of other hospitals at hospitalcompare.hhs.gov.

Jaime Moctezuma
Patient Experience Officer